Terms and Conditions

1. Terms & Conditions
Welcome to Evikri!
By downloading, installing, or using our app, you agree to these Terms & Conditions. Please read them carefully.
1. General
•    Evikri (“we”, “our”, “us”) operates an online marketplace connecting buyers and sellers.
•    Users must be 18 years or older to register and transact.
•    By using the app, you accept these Terms and any future updates.
2. User Accounts
•    You are responsible for maintaining the confidentiality of your login details.
•    Any activity under your account will be deemed authorized by you.
3. Products & Services
•    Product details are uploaded by sellers; Evikri is an intermediary and not the manufacturer/supplier.
•    Prices, stock availability, and descriptions are subject to change.
4. Payments
•    Payments may be made via online gateways, UPI, cards, or Cash on Delivery (where available).
•    Evikri does not store card/UPI details.
5. Returns & Refunds
•    Returns/refunds are governed by our Cancellation & Refund Policy.
6. Shipping & Delivery
•    Shipping timelines are provided by sellers. Evikri facilitates but does not guarantee delivery timelines.
7. Prohibited Use
•    You agree not to misuse the platform (fraud, fake orders, illegal activities).
•    Accounts found violating policies may be suspended or terminated.
8. Liability
•    Evikri acts as an intermediary and is not liable for product quality, warranty, or disputes between buyer and seller.
9. Governing Law
•    These Terms are governed by Indian law, and disputes will be subject to Akola jurisdiction.
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2. Privacy Policy
Last updated: [Date]
Evikri values your privacy and is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
•    Name, email, phone number, and address.
•    Payment details (processed via secure third-party gateways).
•    Location data (if you enable location services).
•    Order history and app usage data.
2. How We Use Your Information
•    To process and deliver your orders.
•    To provide customer support.
•    To improve our services and personalize user experience.
•    To comply with legal requirements.
3. Sharing of Information
•    With sellers for order fulfillment.
•    With logistics partners for delivery.
•    With payment gateways for transactions.
•    We do not sell your data to third parties.
4. Data Protection
•    We use encryption and secure storage.
•    Data is retained only as long as necessary.
5. Your Rights (under DPDP Act)
•    Right to access your data.
•    Right to correction and erasure.
•    Right to withdraw consent.
•    Right to grievance redressal.
6. Contact
For privacy concerns, write to support@evikri.com or contact our Grievance Officer: Vikram K., Shastri Nagar, Akola, 9021048324.